You’ve come to the right place! We’ve put together answers to the most common questions about our Sydney Airport parking services, including booking, shuttle schedules, security, rates, discounts, and more — so you can travel with complete peace of mind.
Can’t find what you need? Contact JetPark, and our friendly team will be happy to assist you.
JetPark is conveniently located in Mascot, just minutes from Sydney Airport. We’re around 6 minutes drive from the airport, depending on traffic.
Our complimentary shuttle service operates on demand, providing a quick and seamless transfer between our secure, undercover car park and your terminal. Whether you’re flying domestic or international, you can relax knowing check-in is just moments away.
Absolutely! When you arrive, park in one of our ground-floor drop-off bays. Gather your luggage, lock your car, and head to the check-in desk.
We’ll take your keys and one of our on-demand shuttles will transfer you to your terminal. Meanwhile, our careful drivers will securely park your car in one of our covered levels, keeping it safe while you travel.
Airlines generally recommend arriving at least 1 hour before domestic flights and 2 hours before international flights, depending on the airline and whether you’re checking in luggage.
At JetPark, we advise allowing an additional 20 minutes for check-in with us and drop-off at the terminal. This provides a buffer for traffic delays or any unexpected hold-ups, ensuring a stress-free start to your journey.
We strongly recommend reserving a spot at JetPark to avoid disappointment. Sydney Airport parking is in high demand, and there are times when our car park reaches full capacity — only customers with bookings will be guaranteed a space.
Yes! We have dedicated family vans equipped with car seats for children.
Please note that we cannot transport babies under 12 months. If you’re travelling with a baby under 12 months and two or more passengers, here’s a solution: the baby and one adult can be dropped off at the airport first. After leaving your vehicle with JetPark, the remaining passengers can then be transported to the terminal using one of our on-demand shuttles.
Yes. Our staff will keep your keys securely stored until you return.
